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Privacy Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.Moena.in (the "Site").
Personal Information We Collect
When you visit the Site, we automatically collect certain details about your device, including:
- Device Information: This includes information such as your web browser, IP address, time zone, and cookies installed on your device. We also gather details about the pages or products you view, websites or search terms that referred you to our Site, and how you interact with the Site. This is referred to as "Device Information."
We collect Device Information through the following technologies:
- Cookies: Data files placed on your device containing an anonymous unique identifier. For more details on cookies, including how to disable them, click here.
- Log Files: These track actions on the Site, recording data like your IP address, browser type, ISP, referring/exit pages, and timestamps.
- Web Beacons, Tags, and Pixels: Electronic files that track your activity on the Site.
Device Information and Order Information together constitute "Personal Information."
How We Use Your Personal Information
By using the Site or making a purchase, you consent to the collection and use of your personal data as outlined below.
Order Information:
- We use this to process and fulfill any orders placed through the Site, including:
- Processing payments
- Arranging shipping
- Providing invoices and order confirmations
- Communicating with you via SMS, email, WhatsApp, etc.
- Screening orders for potential fraud or risk
- Providing you with relevant product information and promotional content
Device Information:
- We use this data to:
- Screen for fraud or risk (using your IP address)
- Improve and optimize the Site (e.g., generating analytics about customer interactions)
- Assess the success of marketing campaigns
Sharing Your Personal Information
We may share your personal information with third parties who assist us in using it as described above, including:
- Shopify: Powers our online store. You can review how Shopify handles your information here.
- Third-Party Logistics Partners: For delivering your orders.
- Google Analytics: We use Google Analytics to understand customer behavior on the Site. Learn how Google uses your personal data here. You can opt out of Google Analytics here.
We may also share your information:
- To comply with applicable laws
- To respond to legal requests
- To protect our rights
Behavioral Advertising
We use your personal information to deliver tailored advertisements and marketing communications that may interest you. To learn more about targeted advertising, visit the Network Advertising Initiative’s educational page here.
You can opt out of targeted advertising using the following links:
You can also opt out via the Digital Advertising Alliance's portal here.
Do Not Track
Please note, we do not alter our data collection practices when we receive a "Do Not Track" signal from your browser.
Your Rights
If you are a European resident, you have the right to access and request corrections, updates, or deletions of your personal information. To exercise these rights, please contact us using the information provided below.
Additionally, if you are a European resident, we process your data to fulfill contracts with you (e.g., completing an order) or for our legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
We retain your Order Information for our records unless you request its deletion.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page.
